ESL for IT · Level B1 · Complete Interactive Workbook

Unit 2: Small Talk & Networking in IT — all 35 tasks

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Every exercise of Unit 2 in one place, in textbook order — full task texts, tables, theory and examples. Auto-checked tasks turn green when correct; speaking, writing and discussion tasks are completed with a "Done" button (be honest — Lapa checks). Finish all 35 to unlock the certificate.

1 Good, risky or terrible? §2.1A ○

Mark each opening line from a tech meetup: G — good, R — risky, T — terrible.

2 Discuss the quotes §2.1B ○

  1. Where do you make small talk in your job? (calls, Slack, kitchen, conferences, elevator)
  2. What is the hardest part of small talk in English for you: starting, continuing, or ending?
  3. Have you ever had a truly awkward silence in English? What saved you?

3 Match situations and openers §2.2A ○

Click a situation, then its opener.

4 Match words and definitions §2.2B ○

Click a word, then its definition.

5 Complete the conference story §2.2C ○

Use words from Exercise 4. Then check.

6 Match phrases and meanings §2.3A ○

Click a phrase, then its meaning.

7 Complete with the phrases §2.3B ○

Use the phrases in the correct form. Then check.

break the ice · hit it off · keep the conversation going · run out of things to say · change the subject · wrap up · follow up with

8 Shows interest or kills the talk? §2.3C ○

S — shows interest, E — ends the topic.

9 Reading: True / False / Not Stated §2.4A ○

From Awkward Silence to Job Offer: My First Tech Conference. I'm Marta, a backend developer from Krakow. Two years ago I went to my first international conference, and I was terrified. English was not my strong side, and I didn't know a single person there.

During the first coffee break I stood alone near the wall, holding my cup like a shield. Then a woman with a terrible coffee and a great smile asked: "Is this coffee supposed to be coffee? I'm Joana, by the way." That joke broke the ice, and I laughed so hard that some of my own coffee ended up on my badge.

Joana asked me which talk I had enjoyed most. I made my first mistake: I answered in one word. "Good." Dead silence. Fortunately, Joana was a professional networker. She smiled and asked: "Good how? What was it about?" And suddenly I was talking — about the talk, about my project, about why our payment system hates me.

That's when I learned the golden rule of small talk: answer, add, ask. Answer the question, add one extra detail, and ask a question back. One-word answers kill conversations; answer–add–ask keeps them alive. We used this rule for forty minutes and hit it off completely — same tech stack, same hatred of Monday deployments.

Before the next talk, we exchanged LinkedIn profiles. A week later Joana sent me a follow-up message: her company was looking for a backend developer, and she recommended me. Three interviews later, I got the job I have now. All because someone made a joke about terrible coffee — and I didn't answer in one word. Well, I did. But I learned.

10 Answer the questions §2.4B ○

Answer in writing or aloud, then compare with the model.

  1. How did Marta feel at the beginning of the conference?
  2. What was Marta's "first mistake"?
  3. What is the golden rule of small talk? Explain it in your own words.
  4. How did the conversation end, practically speaking?
  5. What happened a week after the conference?

11 Words in the text mean… §2.4C ○

Type the words from the text. Then check.

📚 Grammar: Questions That Work

TypeStructureExample
Yes/NoAuxiliary + subject + verbDo you work remotely? Did you like the talk?
Wh- questionWh-word + auxiliary + subject + verbWhere do you work? What did you think of the keynote?
Subject question
(no auxiliary!)
Who/What + verbWho called you? What happened after the talk?
Polite / indirectCould you tell me...? / Do you mind if I ask...?Could you tell me where you're based?
Echo questionAuxiliary + subject (?)"I met the CEO." — "Did you?!"

️ Classic mistakes:
❌ Where you are from? → ✅ Where are you from?
❌ You liked the talk? → ✅ Did you like the talk?
❌ With who you spoke? → ✅ Who did you speak with?

12 Unscramble the questions §2.5A ○

Click the words in the correct order. Click a word in the line to send it back. Check each sentence.

13 Subject questions: choose correctly §2.5B ○

14 Write a question for each answer §2.5C ○

Type the full question. Then check.

15 Polite & indirect; cross out the taboo §2.5D ○

Finish the polite versions (1–3), then decide about 4–5. Check when done.

1. Where do you live? → Could you tell me ?
2. What is your role? → Do you mind if I ask ?
3. How long have you been here? → I was wondering .

16 Match statements and echo reactions §2.6A ○

Click a statement, then its reaction.

17 Complete the dialogue with reactions §2.6B ○

No way! · Really? · Sounds tough. · Tell me more! · Anyway,

18 Reaction tennis (speaking) §2.6C ○

React to each sentence with an echo question + one follow-up question (aloud, fast!).

  1. "I spoke English for three hours yesterday."
  2. "I've never worked in an office — fully remote since 2019."
  3. "My cat deleted a file during a demo once."
  4. "I don't drink coffee at all."

19 Listening: complete the gaps §2.7A ○

Listen (teacher reads aloud) or open the script for self-study. Then check.

🎧 Script (self-study mode)
Lena: Hmm, this coffee is... interesting.
Tom: (laughs) Yeah, "conference coffee" — a special category. I'm Tom, by the way.
Lena: Lena. Nice to meet you. Did you catch the keynote this morning?
Tom: I did! The part about AI in testing was fascinating. Are you in QA too?
Lena: Actually, yes! I'm a QA automation engineer at a small fintech in Warsaw. How about you?
Tom: No way! I'm a QA lead at a health-tech company in Berlin. So, what did you think of the keynote?
Lena: I loved the demo, but I think the speaker went too fast. What about you?
Tom: Same here. I've been to this conference three times now, and the talks keep getting better. Is this your first time?
Lena: Yes, first time. I've never been to a tech conference abroad before.
Tom: Really? Then you're in for a treat — the evening meetup is the best part. Have you signed up?
Lena: Not yet. Is it worth it?
Tom: Absolutely. That's where the real networking happens. Hey, I'd better let you go — your next talk starts in ten minutes. Let's connect on LinkedIn?
Lena: Sure! I'll send you a request today.
Tom: Perfect. Enjoy the talk, Lena!

20 Listening: True or False §2.7B ○

21 Phrases for ice-break, interest, exit §2.7C ○

Find them in the script (a) to break the ice, (b) to show interest, (c) to wrap up. Say them aloud.

22 Green, yellow or red? §2.8A ○

Mark each question for a first meeting at a conference.

23 Rewrite red questions into green §2.8B ○

Example: ❌ "How old are you?" → ✅ "How long have you been in IT?" (or don't ask). Write or say your versions.

  1. "How much do you earn?" → ____________________________________
  2. "Do you have kids?" → ____________________________________
  3. "Why do you look so tired?" → ____________________________________

24 Put the conversation in order §2.9A ○

Click the lines in the order they happen. Click a line item to remove it.

25 Write an ANCHOR line §2.9B ○

  1. Two minutes before a Zoom call starts; silence; you and a colleague from another team.
  2. A queue at a meetup registration desk.
  3. The office elevator, Friday 6 p.m.

26 Match exit phrases and situations §2.9C ○

Click a phrase, then its situation.

27 Role-plays §2.10A ○

Card 1: Conference coffee break. A: first-timer, nervous, short answers. B: veteran of three conferences, keeps the talk alive and ends it politely.
Card 2: Virtual coffee. A: new colleague from another country, first week. B: teammate who organised a 15-minute virtual coffee.
Card 3: After a talk. A: attendee who loved the talk. B: the speaker (!). React modestly, exchange LinkedIn.
Card 4: The Escape Game. Teacher (as Lapa ) talks endlessly about bugs. Escape politely in exactly three sentences.

28 Elevator pitch §2.10B ○

30 seconds about yourself using the template. Deliver it to a partner or record it.

"Hi, I'm [Name]. I'm a [role] with [X] years of experience, currently working on [area/project]. Before that I [one interesting fact]. These days I'm really into [technology/topic]. And outside of work I [hobby] — which is basically [funny comparison]."

29 Conversation killers: confess & discuss §2.11 ○

❌ Conversation killer✅ Instead
One-word answers: "Good." "Yes." "No."Answer–add–ask: "Good! The demo was the best part. What did you think?"
"So... what do you do?" (to a stranger with a badge)"What are you working on these days?"
Oversharing in minute one: divorce, surgery, salaryKeep the first five minutes light; depth comes later
Glancing at your phone while someone talksPhone face-down. Eye contact. Nodding exists for a reason.
"Actually, that's wrong..." (Vim vs VS Code, minute two)"Interesting — I see it differently! What makes you say that?"

30 LinkedIn connection note (max 3 sentences) §2.12A ○

Template: "Hi [Name]! We met at [event] while discussing [topic]. I really enjoyed our conversation about [detail]. Let's stay in touch!"

0 words

31 Follow-up message (60–80 words) §2.12B ○

Plan: greeting + where you met → specific detail → something useful → soft proposal → warm closing.

0 words

32 Complete the summary §2.13A ○

small talk · broke the ice · badge · keynote · hit it off · follow-up · wrap up · LinkedIn

33 Word formation §2.13B ○

BaseDerived form
awkward (adj) (adv)
silence (n) (adj)
interest (n) / (adj: feeling / causing)
to connect (v) (n)
to introduce (v) (n)
polite (adj) (adv)
to network (v) (n: activity)
professional (adj) (n: job/occupation)

34 Unit self-check ✅ §2.14 ○

35 Homework 🏠

  1. Writing. A real (or realistic) follow-up message, 60–80 words.
  2. Listening. 5–7 min of a conference Q&A on YouTube: 3 phrases you understood, 2 surprises, 1 to steal.
  3. Speaking. Record a 60-second elevator pitch + 2 questions for a new colleague.
  4. Vocabulary. Personal word list: 10 items + example sentences.